At ByNovira, we are committed to delivering your order safely and as quickly as possible. We currently ship to all governorates across Egypt through our trusted local courier partner, ensuring your order reaches you with care.
-
Orders are typically delivered within up to 4 business days, depending on your location. During public holidays, promotional campaigns, or unforeseen circumstances, delivery times may be slightly extended. We appreciate your patience and understanding during these periods.
- Shipping fees are calculated at checkout based on your selected delivery governorate. The applicable delivery fee will be displayed before you complete your purchase, so you can review your total order cost before confirming your payment.
-
Once your order has been dispatched, our courier partner will contact you to arrange and confirm your delivery. Please ensure that the shipping address and phone number provided during checkout are accurate and complete, as ByNovira cannot be held responsible for delays or unsuccessful deliveries caused by incorrect or incomplete information.
- If our courier is unable to reach you after multiple delivery attempts, your order may be returned to us. In such cases, our Customer Care team will contact you to arrange a new delivery, which may be subject to an additional shipping fee.
- If you have any questions regarding your order or delivery, our Customer Care team will be happy to assist you.