We hope you love your purchase. However, if you are not completely satisfied, please review our refund and exchange policy below.
Refunds
Refund requests are accepted only at the time of delivery, while the courier is still present at your delivery address.
Before accepting your order, we kindly ask that you inspect the item carefully. Once the courier has left, refund requests cannot be processed.
Exchanges
We are happy to accept exchanges within 48 hours of delivery, provided that:
- The item is unworn, unused, and in its original condition.
- All original tags are attached.
- The item is returned in its original packaging.
Non-Exchangeable & Non-Refundable Items
- Products that have been used, washed, or altered.
- Items returned without their original tags or packaging.
- Any item that is damaged due to misuse after delivery.
Faulty or Incorrect Items
We take great pride in the quality of our products. If you receive a faulty or incorrect item, please contact our Customer Care team within 48 hours of receiving your order. We will review the issue and assist you with the appropriate solution.
Disclaimer
Please inspect your order carefully upon delivery. Refunds are only available while the courier is still at your door.
For exchanges, all returned items are inspected upon receipt. If an item is found to be worn, stained, damaged, or returned without its original packaging or tags, we reserve the right to decline the exchange and return the item to the customer.
If you have any questions regarding your order, our Customer Care team will be happy to assist you.